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FAQs

Do you have a question about payments, rates or service features?

We have put together a FAQ to help you get started with the Choppr. You can also contact us via our contact page, but first, please see if you can find an answer to your question below.

General FAQs

1. What is the Choppr?
Choppr is a front- and back-end web development studio that offers everything for your project development phase at affordable and competitive rates.

2. What do you do?
We do code. Coding = passion!

3. Do you have any samples of your work?
Below you will find links to a few sites we’ve coded and helped to launch.

4. Why should I choose you over another company?
We love what we do, and we do it with passion. We have the knowledge and experience needed to complete any web development project. On top of that, we offer affordable, competitive rates and a quick, easy process.

5. Where are you located?
Currently we are located in Stara Zagora, Bulgaria.

6. How and when should I contact you about my project?
Use one of the methods on our contact page, and someone from our team will get back to you.
Our general working hours are : Monday to Friday, from 9:00 a.m. to 6:00 p.m. GMT.
Sometimes we work on weekends, and we’ll try to coordinate with your work schedule as well.

Payments and Rates

1. Why is the service so affordable?
We believe that our service should be affordable for even the tiniest budget, we are a small team and do outsource some of the work. Also, we have improved our overall process and workflow to save you time and money.

2. What are the payment options?
Currently we only accept payments via PayPal. PayPal accepts most major credit cards and is one of the most popular and secure payment gateways on the market.

3. Who is responsible for PayPal fees?
The client; a 4% charge will be added to the client’s total project quotation to account for PayPal fees.

4. What are your base prices?
The base price for an XHTML1 and CSS2 template is $225 for the first page (usually the home page) and $125 for each additional secondary page from the same design.
Content management system integration and basic theme implementation starts from $425, and full custom themes can go up to $2,500. Please get in touch with us for more details if you’re not sure how to get started.

5. What is your hourly rate?
Our hourly rate ranges from $35 to $45, depending on the service that you need. Please get in touch to receive a complete quotation for your custom project.

6. Do I need to pay anything upfront?
Yes. You’ll need to pay 25% of the total cost upfront in order for us to start work on you project. The remaining 75% of the payment is due when the project is completed and approved.

7. Do you offer rushed or weekend delivery?
Yes, we do offer rushed and weekend deliveries. Rushed delivery will add a 25% fee to your final quote, and a weekend delivery will add 50%.

Web Design to HTML and CSS (PSD to HTML)

1. What is PSD to HTML?
This is a very popular term that means converting web site design into template pages.

2. When I send custom fonts, what format should I send them in?
Please send all custom fonts in TTF format. This will make our life easier when it comes to converting them to support different web browsers.

3. What file formats should I send you?
We prefer PSD (Photoshop) files, but you can send us almost anything you can think of, from JPEG to PSD.
We have created template pages out of JPEGs, GIFs, PNGs, PPTs, PSDs, AIs, InDesign files, PDFs and more.

4. What browsers do you support?
We test and validate all of your template pages with the latest versions of the most popular web browsers, which will cover about 99% of your visitors.
We test with Internet Explorer 8+, Firefox, Chrome, Opera and Safari on both Windows and Mac operating systems.
For an additional fee that’s based on our hourly rate, we can also make your web site compatible and accessible with older browsers.

5. Do you do responsive layouts? What devices do you support?
Yes, we offer responsive layouts and we test with some of the most popular cell phones and tablets on the market, including iPhone, iPad, Nexus, Samsung and others.

6. Can you work with our in-house HTML and CSS framework?
Yes, we have worked with clients that had their in-house frameworks. We are skillful and can adapt very quickly to your coding style. Please contact us for more details about your project needs.

7. Do you have experience with other HTML, CSS and JavaScript frameworks?
Yes, we have experience with all different kinds of HTML, CSS and JavaScript frameworks. Some of the frameworks we have worked with include: Blueprint, 960gs, LESS, SASS, Bootstrap, jQuery and MooTools.

8. What do I do with the files I downloaded?
We can suggest options and help you with your web site hosting after all, that’s the reason having a web site. Please contact us for more details.

9. Can I see samples of your framework HTML and CSS file templates?
Yes. Here are the two files we use to start each project. They save us some time so we don’t have to write the same code every time.

Web Design to Content Management System (CMS)

1. Which is the best CMS?
This cannot be answered in just few sentences; everyone has his or her favorite, and in most cases you could use any of them for a any given project. Please contact us with more details about your project, and we will make a suggestion to best fit your needs.

2. What CMS do you support?
We support and do custom themes for WordPress, Drupal, Joomla, Shopify and Magento. If you need anything else or need custom development please get in touch and we will contact you.

3. Can you install, set up and customize CMS plugins?
Yes. We can suggest the best plugins for your web site, install and setup any plugins, or customize them to fit your needs. Contact us and send us details about your project, and we will get back to you.

4. Can you build a custom CMS plugin?
Yes, we have some experience creating custom plugins for WordPress.

Social Media Management

1. What social media networks do you support?
We can help you with all popular social media network, including Facebook, Twitter, Google+, Instagram, Pinterest and others.

2. Do you can monthly or yearly social media packages?
Yes, we have several social media packages. Please contact us so we can aseess you needs and offer you the best packages for you need.s

3. What is the minimum amount of time I need to see results?
You should see some results within the first month, however you will need at least 6 months to see some permanent and concrete incrase in traffic, revenue and followers.

4. What is the base price of your social media service?
The base monthly price for our social media services is $299 USD.

What Should I Do Next?

1. What if I am not satisfied with the final product?
All of our work is supported by a 100% money-back guarantee. If you are not satisfied with the final product, we will work until we meet all of your needs.
Occasionally, we end up just not being a good match; in that case, you will get all your money back.

2. Do you offer support for your work?
There is 30-day FREE support for all of our work. After those 30 days we can make changes and updates based on our hourly rates.

3. Do you do search engine optimization?
Yes. We know code and that helps us to optimize your web site to make it search engine friendly and to increase your traffic.

4. Can you help us with hosting, maintenance, setup or content input?
Yes. We can handle not only your web site development but also its hosting, maintenance and setup.

5. Can you help us with some custom web development?
Yes. We do custom development and can do anything from custom web forms to e-commerce shopping carts and web applications. See our custom web development services for more information.

6. Can you help us with web design or offer us web site templates?
We do not do design; however since we work with very talented web designers, we can connect you with them.
If you don’t need custom design and want a ready to use template, we can research our list of resources and send you some recommendations. Contact us and send us more details about your project.

Let's Get Started

Are you ready to get started?
Use one of the methods on our contact page, and our friendly staff will get back to you and answer all of your questions.

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